STORE OPERATIONS DURING COVID-19

  • Despite the current CDC recommendation that fully-vaccinated people need not wear masks or practice social distancing, Pet Food Warehouse requests that everyone continues to choose to wear masks in stores until all of our employees can be fully vaccinated. We thank you for understanding while we transition to a fully safe environment for all.
  • The Pet Wash Express is open with limited availability. Customers using the room at the same time must live in the same household. Masks must be worn at all times, even when only one person is using the room.
  • Returns have resumed. Please be patient while we process these safely.
  • All public surfaces and tools are sanitized at least three times a day. 
  • Social distancing is encouraged whenever possible.
  • A register may be closed to maintain spacing between customers. Please be patient if lines are forming and maintain safe spacing. 
  • Store occupancy levels are maintained to state requirements. We thank you for your patience and understanding when we need to start queues outside!
  • Reusable bags are permitted but product will be bagged by the customer.
  • Empty Wellness, CORE, and Holistic Select brand bags brought in for Terracycle Recycling must be dropped in designated boxes by store entrances.
  • Please choose to pay by card to reduce exchange of cash at the registers whenever possible.
If you prefer to not come in to one of our stores to do your shopping, we now offer online shopping for your convenience!
​ Visit SHOP.PFWVT.COM to place your order today!

IN THIS TOGETHER

​We are continually monitoring the situation and will continue adapting our procedures as needed.
Please sign up for email notifications (button below), or check back here, or social media regularly for more details or changes as they come. 
Please be kind. Our stores are open to provide essential services to the community. Our staff are working diligently every day to make sure pets have what they need during this pandemic. We ask for social distancing and patience while we perform these services in a time of high stress.
We appreciate our amazing customer base for all the support. Thank you all for your understanding so far and with your continued help. When you choose to continue to shop local and choose curbside service, you are investing in the future of your community. Thank you!
Please take care and stay safe.
Sincerely, The Pet Food Warehouse Team
© Copyright 2014 Pet Food Warehouse, Ltd.
Pet Food Warehouse, Ltd. is based in Northern Vermont. We are not affiliated with any other Pet Food Warehouses in the country.